Frequently Asked Questions

  • What does BRANOX specialize in?

    BRANOX specializes exclusively in automotive filtration, offering high-quality cabin air filters and oil filters for a wide range of vehicles. Filtration is all we do — and we do it with precision, passion, and pride.

  • Where is BRANOX located?

    We are a U.S.-based company with headquarters in Jacksonville, Florida. All our operations, logistics, and customer support are based in the USA.

  • Are your products made in the USA?

    Yes, our filters are proudly designed, engineered, and manufactured in the USA, ensuring the highest quality and production standards.

  • What types of filters do you offer?

    We currently offer one main product category:

     

    Cabin Air Filters – to purify air entering the vehicle’s interior.

  • Are BRANOX filters OEM compatible?

    Yes. All BRANOX filters are designed to meet or exceed OEM specifications and are compatible with a wide variety of makes and models.

  • How often should I replace my cabin air filter?

    We recommend replacing your cabin air filter every 12,000 to 15,000 miles, or once per year — more often if you drive in urban, dusty, or high-pollen areas.

  • Where can I buy BRANOX filters?

    BRANOX filters can be purchased directly through our website or via our growing network of authorized distributors and resellers.

  • Do you ship internationally?

    Yes, we offer international shipping for bulk and wholesale orders. Please contact us directly for rates and delivery times based on your region.

  • What is your lead time for bulk orders?

    Lead times vary depending on volume and customization needs. Standard orders typically ship within 5–10 business days.

  • Is there a minimum order quantity (MOQ)?

    We offer flexible starting volumes, especially for new partners.

  • Can I become a BRANOX distributor or reseller?

    Yes! We welcome inquiries from distributors, retailers, mechanics, and e-commerce sellers looking to carry BRANOX filters.

  • Do your filters come with a warranty?

    Yes, all BRANOX filters are backed by a 12-month limited warranty against manufacturing defects.

  • What is your return policy?

    We accept returns on unused products within 30 days of delivery. Items must be in original packaging and in sellable condition.


    Please contact info@branoxusa.com for return authorization.

  • How can I get in touch with customer support?

    You can contact our support team via:

     

    Email: info@branoxusa.com​

    Contact Form: Visit Contact Page